Soft Tech Solutions is me, Jody Graffunder. It's a one-man company so I wear many hats. Fortunately, I get lots of help from friends and several wonderful clients. We've been in business on the Web here at Soft Tech Solutions for more than 5 years now.

Soft Tech Solutions' goal is to provide the highest level of value and support possible. We take our clients very seriously and try to provide them with prompt and personal service that's sorely lacking on the Net nowadays.

In short, we're here to help you! It's as simple as that. Feel free to contact us anytime using the form here, or you can contact me directly at the address below.

My philosophy may be a little different than you are used to seeing when visiting other websites on the Net. Most places will give you an email address and that's it. I want to give you the ability to contact me if you need to. Just click on the links or form below to contact me. Or if you need to, call me directly. You'll probably need to leave a message, but I always try to return every call and email.

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If you have sent me an email or used this contact form but have not heard back from me, it's likely for the following reason:


Increasingly, ISPs are using filtering systems to try and keep Spam out of customers' inboxes. Sometimes, they accidentally filter the e-mail that you want to receive.

To make sure that e-zines and support e-mails are not filtered into your "junk" or "bulk" folder, please add to your list of trusted senders. Here's how:

Hotmail: Place the domain in your safe list. The safe list can be accessed via the "Options" link next to the main menu tabs.

AOL: Place the domain in your address book.

Yahoo! Mail: If one of our e-zines is filtered to your 'bulk' folder, open the message and click on the "this is not Spam" link next to the "From" field.

Other providers: If one of your newsletters is being filtered, try adding our domain or our newsletter's 'From' or 'Reply-to' address to your address book or contact list. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or e-mail your ISP's tech support and specifically ask how you can be sure to receive all e-mail from Follow their instructions for whitelisting

It's a shame to bother you like this, but in this day and age, we feel like the dolphin got caught in the tuna-spam net. We support fully the anti-spam measures of all mail servers and ISPs. But please do make sure that your mail server or ISP is not accidentally keeping information from you.

Sorry for the inconvenience, but these circumstances are beyond our control. All we can do is work together with the ISPs to shut out the spammers.


Soft Tech Solutions

637 Red Oak Dr., Altoona, WI 54720, 715-828-4790

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